We knew a lot of active brokers

We recently had the pleasure of working with Paul Butler out of your Del Mar Branch to assist us in selling a home and purchasing another. I am writing to express my appreciation for the outstanding service Paul provided while performing the countless functions necessary to make our move smooth and easy.

Because of my work as an Architect, we knew a lot of active brokers and initially it was a tough choice as to who to hire as our representative. My wife and I elected to work with Paul because he was a proven performer in marketing and selling homes in our area. We could not have been happier with our choice.

Paul set a new plateau of customer service that we will come to expect. Very simply put, Paul does whatever it takes to get the job done. Just to mention a couple of examples of Paul’s extraordinary service, he took the time to critique our home from curb to roof with a 2 page professionally written report on easy low cost things we could do to improve the salability of our home. In addition to always timely phone communications, Paul provided personalized computer reports that always let us know of upcoming dates and deadlines associated with both transactions.

Paul is a true professional and one your company and the real estate industry should be proud of. His assembled team of escrow, title, lenders, inspectors, and tradesmen provided us with virtually one stop shopping. His service after the sale was no different that before in taking care of a few small items after delivery of the home. We will remember Paul every time we look at his beautiful house-warming gift and will most assuredly refer anyone who is looking for professional real estate service to Paul.

— Michael and Denny